The National Customer Support Center, located in Charleston, West Virginia, Assists in finding a missing child
September 5th, 2006 9:34am
The communications center in Oaklawn IL, called the National Customer Support Center in Charleston, West Virginia. The center had just received training the day before on their recently acquired Web Based WARN Geo Mapping product. The dispatcher explained that she had received a call from the City Police Department who requested a broadcast within a mile radius of an address located within the city limits and requested assistance in doing so. The WARN customer support technician signed onto the Oaklawn Account and created a one mile radius around the address. The radius collected 6,958 telephone numbers and the missing child notification was broadcast. The young lady was found within ten minutes of the initial broadcast. Safe and sound at the zoo with a chaperone. Another happy ending for our WARN users.

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This entry was posted on Tuesday, September 5th, 2006 at 4:13 pm and is filed under WARN, OES and 911. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.